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Order Process

Select the items you wish to purchase and add them to your cart. For check-out, please follow the instructions on the check-out page.

All product data displayed on this website represent our online product portfolio. The performance characteristics of each product may in a few cases represent a specific lot. At the time of your order, other additional product(s) may be available within the limits of specifications.

Telephone Orders & Inquiries

The easiest way to order is our web shop. We also accept orders via e-mail or fax. In addition, our Customer Service is happy to assist you or take your order by telephone during business hours.

PROGEN Biotechnik GmbH
Customer Service Department (Mo-Fri, 8 am to 4 pm CET)
Maaßstraße 30
69123 Heidelberg
Germany

Phone: +49 6221 8278-0
Fax: +49 6221 8278-24
info@progen.com

PROGEN – US Office
Customer Service Department
987 Old Eagle School Road, Suite 709 Wayne, PA 19087
USA
Phone: +1 484 588 5461
orders-usa@progen.com

 

The following information is required to expedite your order:

- Billing and shipping addresse(s)
- Purchase or order number or your reference number
- Catalogue number, product description
- Unit, size or quantity
- Tax/ VAT ID for EU customers; customers outside the EU are NOT charged VAT upon checkout